Strategic Planning

July 7, 2010

Strategic Planning is not an academic exercise, but a key tool to set the future course for a business and to communicate a consistent message of this course to all employees.  It is a device for coordinating the activities of the organization and the employees to achieve a common goal. The process of strategic planning […]

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Lean Principles in the Office Environment

June 30, 2010

Lean Principles and techniques have been applied to manufacturing settings for over 20 years with proven results.  It is only in the past 5 years that businesses have begun looking at the challenges of improving their indirect or office operations.  In many industries the Sales and General Administrative (SGA) expenses do not account for a […]

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